Privacy Policy

How Your Information Is Used

Since 1995, Reed Exhibitions has been working to develop useful Internet services and web sites that are safe, easy, and respectful of our customers. This web site is maintained by Reed Exhibitions Limited (RX). Our corporate offices are located at Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DL, United Kingdom. You can also reach us by telephone on +44 (0) 208 910 7910.

Our privacy policy is laid out below but if we have contacted you and you no longer wish to receive information from us then first of all we apologise for the inconvenience.

Customer Definition

RX defines its customers as follows

  • Trade Show visitors
  • Trade Show exhibitors
  • Conference visitors
  • Inquiries
  • Speakers
  • Sponsors
  • Press
  • Other individuals with whom RX maintains business relationships or communications

Types of Information Gathered

There are two primary types of information provided by RX customers. The definitions and treatments of these types are as follows:

Financial Information - Payment information gathered during the registration process - including but not limited to, credit card numbers, financial institutions, and expiration dates - is considered Financial. This information is not distributed under any circumstance.

Professional Information - Data that customers provide to RX through various methods of communications with RX is considered professional information that is stored and managed for RX's internal use. Professional information includes, but is not limited to, name, address, company name, company address, phone number, fax number, email address, as well as questions answered on survey or registration forms. Data captured during a customer's visit to an RX web site, as well as during a visit with another RX customer, is also considered professional information and may also be stored for RX's internal use. Professional information may be, upon the consent of RX, shared with other organisations or RX customers for the purpose of facilitating business relationships in our customer's best interests.

Opt Out

RX will accept, acknowledge and maintain any customer's request to opt-out of either future communication from RX or future communication from any third party to whom RX may provide customer information.

RX will accept opt-out requests via the contact details below as follows:

  • By Sender: RX or third party
  • By Show: i.e. World Travel Market
  • By Medium: Mail, Phone, Fax, Email (or All)

Any queries/questions/opt out

If you have any questions or concerns about your customer information or your request to opt-out of communications from RX or its third party partners, please contact our Corporate Headquarters via e-mail unsubscribe@reedexpo.co.uk, by telephone Tel +44 (0) 20 8271 2134 or FAX (+44 (0) 20 8334 0724) or by post to Information Management, Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DN, United Kingdom and specify your name, company name and e-mail address.

Security

This site utilises a secure server to protect your financial and professional information. Secure server software is used to encrypt the information sent between your Internet browser and our Internet site. This ensures the security of your professional and financial transaction details when using this site. We follow strict security procedures in the storage and disclosure of information you have given to us and may, on occasion, request proof of identity before we disclose any professional information to you.

Cookies

Where a site is password protected it will use Cookies. Cookies are nothing more than a simple text file. They are not executable programs, and consequently it is impossible for a cookie to contain a virus, or any other application. Cookies are also very small, and you run no risk of filling your hard drive with too many cookies.

The RX cookie that is placed on your computer as a result of you registering on one of our sites contains only your unique reference number that is allocated by the registration process. This consists of a 4-digit number. There is no information in the Cookie that can identify you. The Cookie is only valid when you access the relevant RX site.

What are “cookies”?

“Cookies” (also known as HTTP cookies, web cookies or browser cookies) are simply small pieces of data, which are stored as text files on your computer, whenever you visit certain websites. Their typical purpose is to help sites remember particular actions you may have done there in the past. For example, cookies may track when you have logged into a site, visited certain pages or clicked certain buttons.

Websites maintained by Reed Exhibitions Limited© (RX) use cookies to improve your user experience. In many cases, cookies are even essential for certain features of a site.

    For example, we use cookies to:
  • Remember when you have logged into a site.
  • Remember your user preferences, searches and favourites.
  • Track your usage of a site, via WebAbacus© and Google Analytics©.
  • Track the success of our marketing campaigns. Additionally, RX websites have a small set of carefully selected third-party providers.
    These third-parties use cookies to:
  • Target more relevant advertisements to you (DoubleClick™, 6-degrees©)
  • Enable social media sharing (AddThis©, Facebook©, Twitter©, YouTube©)
  • Ensure better service delivery (Ooyala®) You can view a full list of all cookies used by RX websites in the “What cookies do we use and why?” section.

Are cookies harmful?

Cookies cannot harm you or your computer. They cannot contain viruses, cannot install harmful software and cannot damage your computer in any way. Although RX uses cookies to gather encrypted information to improve your user experience, this information is never personally identifiable. We do not use cookies to store any sensitive information, such as name, address or contact details.

Despite this, if you do wish to disable or remove cookies, please see the “Help” section of your browser or mobile device. Each browser or device handles the management of cookies differently, so you will need to refer to your appropriate “Help” documentation. However, as mentioned, please be aware that cookies are essential for certain features of an RX site to work properly.

Why are we telling you this?

The information provided here on the use of cookies on RX websites demonstrates our compliance with recent cookie legislation. We also want you, as a valued RX website user, to fully understand your privacy, how cookies affect you and to be entirely comfortable with your RX website experience.

We trust that this information eases any concerns you may have had about your privacy and safety with cookies. BY CONTINUING TO USE OUR WEBSITE, YOU AGREE TO BE SUBJECT TO THE TERMS OF THIS COOKIES POLICY AND OUR USE OF COOKIES AS DISCLOSED IN THIS POLICY.

What cookies do we use and why?

The following shows the full list of platform cookies, used throughout all RX websites.

Name Owner Duration Purpose
__utma Google Analytics 2 years Google Analytics© is another analytics solution, which provides information about your activity on an RX website. As with WebAbacus?, this helps us to understand what works on the site and better tailor it to your needs. This cookie is used to determine unique visitors to an RX website. It is updated with each page view.
_utmb Google Analytics 30 minutes This is another Google Analytics© cookie. It is used to establish a user session with an RX website.
_utmc Google Analytics None This is another Google Analytics© cookie. It determines whether or not a new session has been created.
_utmz Google Analytics 6 months This is another Google Analytics© cookie. It is used to identify how you arrived at the site, whether via a direct method, a referring link, a website search or a campaign, such as an advertisement or email link. This cookie is used to calculate search engine traffic, advertisement campaigns and page navigation. It is updated with each page view.
.EPiServerLogin Reed Exhibitions Session This cookie is set when you log into an RX website. It remembers that you are logged in, as you navigate through the site?s pages.
[HOST]_trackingData Reed Exhibitions 14 days Similar to the campaigns.site.[THIS SITE] cookie, if you have arrived at an RX website via one of our marketing campaigns, this cookie stores the campaign?s information and reports its success to us.
campaigns.site.[THIS SITE] Reed Exhibitions 1 hour If you have arrived at an RX website via one of our marketing campaigns, this cookie stores the campaign?s information and reports its success to us.
novaState Reed Exhibitions Session This cookie helps an RX website to remember your preferences. For example, if you view a site in a chosen language, every page within your session is then displayed in this language. As another example, if you add an exhibitor to your Show Planner, this is recorded by the cookie so that this exhibitor will be displayed in your planner, the next time you visit.
showcookiecompliance Reed Exhibitions Permanent This cookie is set when you dismiss the "Privacy and Cookies" message, displayed at the bottom of an RX website. Once set, it ensures you will not be shown this message again.
url referrer Reed Exhibitions Session If you have arrived at an RX website via one of our marketing campaigns, this cookie helps us report on the webpage from which you arrived.
voviciSurvey_invitationDateTime Reed Exhibitions 60 minutes This is another Vovici© cookie. It ensures that a survey is only served to you, after you have been on the site for more than two minutes.
voviciSurvey_noInvitations Reed Exhibitions 10 years Vovici© is the company used by RX to supply website surveys, often to elicit feedback on the websites themselves. This cookie remembers when you have completed a survey and prevents it from being served to you again.
webtolead.site.[THIS SITE] Reed Exhibitions 1 Year When you have: Submitted a request to attend, exhibit or advertise at an RX show OR Provided your details in order to access premium content on an RX site. This cookie remembers that you have already done so and ensures that you do not have to re-submit your request or re-enter your details.
f_hash Feathr 2 Years Feathr is an analytics and digital marketing solution. Feathr helps us determine which content is most active, and associates individuals with the content they consume. This cookie helps Feathr determine whether or not the visitor and page view represent legitimate traffic or potentially come from a bot or search engine crawler.
f_id Feathr 2 Years This is another Feathr cookie. It establishes a unique identification per user. It helps Feathr determine number of unique visitors to an RX site as well as to tailor marketing behavior by user.
f_opt_out Feathr 5 Years This is another Feathr cookie. It is set when you enable or disable a global opt-out of Feathr's behavioral tracking at https://feathr.co/opt-out/. If this cookie exists in the affirmative, all other Feathr cookies are either erased or ignored.

E-mail addresses

This site recognises the home servers of visitors, but not their e-mail addresses. Individually identifiable e-mail addresses are not captured or stored unless they are provided. Persons who communicate with RX, and supply us with an e-mail address, [are consenting to/may receive] future communications by e-mail. Persons who do not wish to receive e-mail messages may contact RX and ask to be removed; to do so, send an e-mail to unsubscribe@reedexpo.co.uk and specify your name, company name and e-mail address. As such, RX supports the customer's right to "opt-out". Persons who request information about RX, and who supply us with their name and address and/or email and/or telephone details will be added to our database to receive the requested information.

Disclaimer

No part of this website may be reproduced or transmitted by any means, electronic, mechanical, (including photocopying), recording or by any information storage and retrieval system, without prior permission from RX, the copyright owners. RX Exhibitions' website is published by Reed Exhibitions Limited.

This site contains links to external sites. Reed Exhibitions Limited is not responsible for, and has no control over, the content of such sites. Information on this site, or available via hypertext link from this site, is made available without responsibility on the part of Reed Exhibitions Limited.

Reed Exhibitions Limited disclaims all responsibility and liability (including negligence) in relation to information on or accessible from this site.
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